Award reflects company’s consistently high level of customer service
Nicholson Plumbing, Heating & Air Conditioning of Framingham, MA has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List, the nation’s leading provider of consumer reviews on local service companies.
“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Nicholson Plumbing, Heating & Air Conditioning earned this recognition in two categories speaks volumes about its dedication providing great service to its customers.”
Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.
Angie’s List helps consumers have happy transactions with local service professionals in more than 550 categories of service, ranging from home improvement to health care. More than 1.5 million paid households use Angie’s List to gain unlimited access to local ratings, exclusive discounts, the Angie’s List magazine, and the Angie’s List complaint resolution service.
Francis from Nicholson Plumbing and Heating was excellent. He was here to evaluate HVAC in our home. He was very patient and answered all my questions. He is also polite and easy to communicate with him. He explained technical concepts to me in layperson terms!
- Shelley S.
Nicholson offered what is possibly the best customer service I have dealt with in a home repair situation. I called them because I was looking to replace my very old furnace. They came out to do an initial estimate, and then came back when I had some further questions about my options. After installing the furnace, they ran into some problems with my air ducts. This happened on a Friday, and the problem was fixed by Monday afternoon. In addition to their excellent service, they did quality work at a fair price. I would recommend them to anyone looking for an HVAC company in the Framingham area!
- Melissa T.
Recently used these guys because my HVAC unit AC wasn’t working (first hot day of summer). Showed up on time, wore booties, fixed the unit. During the visit we talked about how my unit was having problems in the winter – which was resulting in NSTAR service calls of maybe 3-4 times per season (I am on a service plan with them). He was the first guy to tell me WHY the problem was happening, and HOW to fix it. I find it strange that all of the NSTAR guys etc. no one took time to point out how to fix the source of the problem…Very professional, smart. I would use them again, and plan to for the fix on my heating unit!
- Ben J.
Nicholson Plumbing, Heating and Air Conditioning is the best and most reliable source for electrical service. We are proud to be Mitsubishi Electric Diamond Elite Contractors, that have gone through extensive accreditation and training in order to provide proven high-quality service. Get in touch with us whenever you need to have electrical work done in Framingham!