What to Know When Calling a Professional Plumber

Choosing a Professional Plumbing Company Selecting the right plumbing company can be difficult, especially when you have never had the need to call a professional plumber before. While there are a lot of companies to choose from, how do you know you’re selecting one that is trustworthy and will do the job right?

There are still several key things you should always be looking for when choosing a new plumbing contractor. Here are just a few:


Make sure your plumbing contractor is licensed and certified. Licensing is typically determined by the state in which the business is located although not all states require licenses. To do plumbing work in Massachusetts, you must have a valid license. Appropriate licenses and certifications demonstrate the business has met the outlined operating standards and that you are getting a qualified technician.


How long has the contractor been in business? Knowing the history of a company can tell you a lot about a business. It’s pretty safe to say the longer a company has been in business in your area, the better for you. Businesses that have been around for several years or more often bring much more experience and knowledge to the services they provide.

Reviews & Recommendations

Do your own background checks. With so many review websites available on the Internet, it’s easy to uncover what other customers are saying about a business by searching online. When you read online reviews, be sure to read both the good and bad. Consider what each person is saying and judge for yourself whether or not their concerns should add weight to your decision to hire a particular company.


When a business offers warranties and guarantees on their products and services that means they stand behind their work. When it comes to your home and comfort, guaranteed peace of mind is of the utmost importance.

Choosing the right plumbing contractor can be challenging at times. Protect your home and your pocketbook by evaluating a company fully before choosing to do business with them.

Do you have a need for service or repair and you’re looking for a great company? Contact Nicholson Plumbing online today!

Our level of commitment to our customer and superior service is the reason you can find comfort in choosing Nicholson Plumbing, Heating & Air Conditioning.

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  • Francis from Nicholson Plumbing and Heating was excellent. He was here to evaluate HVAC in our home. He was very patient and answered all my questions. He is also polite and easy to communicate with him. He explained technical concepts to me in layperson terms!

    - Shelley S.

  • Nicholson offered what is possibly the best customer service I have dealt with in a home repair situation.  I called them because I was looking to replace my very old furnace.  They came out to do an initial estimate, and then came back when I had some further questions about my options.  After installing the furnace, they ran into some problems with my air ducts.  This happened on a Friday, and the problem was fixed by Monday afternoon.  In addition to their excellent service, they did quality work at a fair price.  I would recommend them to anyone looking for an HVAC company in the Framingham area!

    - Melissa T.

  • Recently used these guys because my HVAC unit AC wasn’t working (first hot day of summer).  Showed up on time, wore booties, fixed the unit.  During the visit we talked about how my unit was having problems in the winter – which was resulting in NSTAR service calls of maybe 3-4 times per season (I am on a service plan with them).   He was the first guy to tell me WHY the problem was happening, and HOW to fix it.  I find it strange that all of the NSTAR guys etc. no one took time to point out how to fix the source of the problem…Very professional, smart.  I would use them again, and plan to for the fix on my heating unit!

    - Ben J.

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Nicholson Plumbing, Heating and Air Conditioning is the best and most reliable source for electrical service. We are proud to be Mitsubishi Electric Diamond Elite Contractors, that have gone through extensive accreditation and training in order to provide proven high-quality service. Get in touch with us whenever you need to have electrical work done in Framingham!

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